Data protection

Contact with us

If you contact us using the form on the website or by email, the data you provide will be stored by us for six months for the purpose of processing your enquiry and in the event of follow-up questions. We will not pass on this data without your consent.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.

We use cookies to make our website more user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognise your browser on your next visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

If you deactivate cookies, the functionality of our website may be limited.

Google Maps

We use the maps of the “Google Maps” service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

Google Fonts

We use fonts (“Google Fonts”) from the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

Google ReCaptcha

We use the “ReCaptcha” function to prevent bots from making entries in online forms, for example. It is offered by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

Web analysis

Our website uses functions of the web analysis service Google Analytics. The provider is Google Inc. based at 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Cookies are used to analyse the use of the website by its users. The information generated in this way is transferred to the Google server in the USA and stored there. You can prevent this by configuring your browser so that no cookies are stored.

We have concluded a corresponding contract with the provider for order data processing.

Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. As the privacy of our users is important to us, the user data is pseudonymised.

Your IP address is recorded but immediately pseudonymised (e.g. by deleting the last 8 bits). This means that only a rough localisation is possible.

Data processing is carried out on the basis of the legal provisions of § 96 para. 3 TKG and Art. 6 para. 1 lit a (consent) and/or f (legitimate interest) of the GDPR.

In addition, Google is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

The user data is stored for a period of 14 months.

You can find detailed information on the use of data by Google, your options for settings and objections on the following Google websites: https://www.google.com/intl/de/policies/privacy/partners (“Data use by Google when you use our partners’ websites or apps”), http://www.google.com/policies/technologies/ads (“Use of data for advertising purposes”), http://www.google.de/settings/ads “Manage information that Google uses to show you advertising”).

Mouse tracking

Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. We therefore use Hotjar to better understand the needs of our users and to optimise the offer on this website. With the help of Hotjar technology, we gain a better understanding of our users’ experiences (e.g. how much time users spend on which pages, which links they click on, what they like and dislike, etc.) and this helps us to tailor our offering to our users’ feedback. Hotjar works with cookies (see above) and other technologies to collect information about the behaviour of our users and their end devices (in particular IP address of the device (is only recorded and stored in anonymised form), screen size, device type (unique device identifiers), information about the browser used, location (country only), preferred language for displaying our website). Hotjar stores this information in a pseudonymised user profile. The information is not used by Hotjar or by us to identify individual users or merged with other data about individual users. Further information can be found in Hotjar’s privacy policy: https://www.hotjar.com/legal/policies/privacy.

You can object to the storage of a user profile and information about your visit to our website by Hotjar and the setting of Hotjar tracking cookies on other websites by clicking on this opt-out link.

Newsletter

You have the option of subscribing to our newsletter via our website. In order to provide you with targeted information, we may also collect and workmanship additional information that users provide voluntarily.

To send you our newsletter, we need your email address and your declaration that you agree to receive the newsletter. As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration.

You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following email address:
office@hafro.com.

We will then immediately delete your data in connection with the newsletter dispatch.

Google re/marketing services

Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. We therefore use the marketing and remarketing services (“Google Marketing Services” for short) of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (“Google”).

Google is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

With the help of Google marketing services, we can display adverts for and on our website in a targeted manner in order to present users only with adverts that potentially reflect their interests. To do this, Google executes a code and uses so-called (re-)marketing tags, with the help of which an individual cookie is stored in the user’s browser. For the use of cookies, see above.

The information collected can also be combined by Google with such information from other sources. If the user subsequently visits other websites, they can be shown adverts tailored to their interests.

In addition, the IP address of the user is recorded via Google Analytics, but immediately pseudonymised (e.g. by deleting the last 8 bits). This means that only a rough localisation is possible, the ads are not managed and displayed for a specific person, but for the cookie owner, regardless of who this cookie owner is. Of course, this does not apply if a user has expressly allowed Google to workmanship the data without this pseudonymisation. The information collected by Google marketing services about users is transmitted to Google and stored on Google’s servers in the USA. The user’s IP address is not merged with the user’s data within other Google services.

Among other things, we use cookies from the Google marketing service “Google AdWords”; we may display third-party adverts based on the Google marketing service “AdSense” and its cookies. Further information on the use of data for marketing purposes by Google can be found at https://policies.google.com/technologies/ads, Google’s privacy policy is available at https://www.google.com/policies/privacy.

We also use the “Google Tag Manager” to integrate the analysis and marketing services offered by Google into our website and to manage them centrally.

Online presence in social media

We operate online presences within social networks and platforms in order to be able to communicate with users, interested parties and customers who are active there. When accessing these networks and platforms, the terms and conditions and data processing guidelines of the respective operators apply.

Unless otherwise stated in our privacy policy, we workmanship the data of users when they communicate with us on social networks and platforms.

Use of Facebook social plugins

Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer as well as the analysis, optimisation and economic operation of our website. We therefore use social plugins (“plugins”) from the social network facebook.com, which is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). The plugins can display content such as graphics, text contributions or videos or elements for interaction on the website. You can recognise them by one of the Facebook logos (“f” on a corresponding background, the “thumbs up” sign or the terms “Like” or “Gefällt mir”) or the label with the addition “Facebook Social Plugin”. You can view the list and appearance of the Facebook social plugins here: https://developers.facebook.com/docs/plugins/.

Facebook is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

Further information regarding data collection by Facebook, the further workmanship and use of the data as well as user rights and setting options to protect privacy can be found in Facebook’s data protection information: https://www.facebook.com/about/privacy/.

Instagram

Content and functions of the Instagram service may be integrated into our online offering. They are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. This may include, for example, content such as images, videos or texts and buttons with which users can react to the content. If the users are members of Instagram, Instagram can assign the access to the content and functions to the respective profiles of the users. Instagram privacy policy: http://instagram.com/about/legal/privacy/.

Pinterest

Content and functions of the Pinterest service may be integrated into our online offering. They are offered by Pinterest Inc, 635 High Street, Palo Alto, CA, 94301, USA. This may include, for example, content such as images, videos or texts and buttons with which users can react to the content. If the users are members of Pinterest, Pinterest can assign the access to the content and functions to the respective profiles of the users. Pinterest privacy policy: https://about.pinterest.com/de/privacy-policy.

LinkedIn

Content and functions of the LinkedIn service may be integrated into our online offering. They are offered by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. This may include, for example, content such as images, videos or texts and buttons with which users can react to the content. If the users are members of LinkedIn, LinkedIn can assign the access to the content and functions to the respective profiles of the users. LinkedIn privacy policy: https://www.linkedin.com/legal/privacy-policy.

LinkedIn is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active).

Youtube

Our website may also include videos from the YouTube platform. They are offered by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Privacy policy: https://www.google.com/policies/privacy/, opt-out: https://adssettings.google.com/authenticated.

Your rights

In principle, you have the rights to information, rectification, erasure, restriction, data portability, cancellation and objection. If you believe that the workmanship of your data violates data protection law or your data protection rights have been violated in any other way, you can lodge a complaint with the supervisory authority. In Austria, this is the data protection authority.

You can reach us at the following contact details

Hafro Edle Holzböden GmbH
Annaberg 246
5524 Annaberg-Lungötz
Austria

T +43 (0) 6463 / 73271
M office@hafro.com

Source: The model data protection declaration of the WKO was used as the basis for this data protection declaration
Status: 28 October 2019